Where is the Measurements Chart ?adminMEASUREMENTS CHART for Costume Set orders will be sent after we received your order and payment.
This help page example
What if my packages got damaged in shipment?adminAlthough it is rarely happen, we will replace or exchange with a brand new one, as long as you can give evidence and proof such as pictures of the damaged parts.
How long is shipping?adminShipping is only 2-3 days to Worldwide. We use DHL Express shipping with Trackable methods.
Why it took so long to make a helmet or costumes?adminBecause these are HANDMADE and for some parts like the Suit, Belt and Boots are CUSTOM MADE for your size. These are not Ready Stock items. And also there are the queue of other peoples commissions, that explains the waiting time.
I need you to pay me back and refund all of my money, I have no use for the suit anymore because I miss my EventsadminWe are NOT RESPONSIBLE and WILL NOT BE HELD RESPONSIBLE if delay happened with your order and you miss your Event/Cons. Thank you
Can you make the helmet bigger?adminIf you CANNOT wear the helmet at all, sorry I cannot help. However if you CAN WEAR BUT CANNOT CLOSE the helmet’s back side, I can extend it Free of Charge, as long as you are willing to send it back to us at your own expense. Our standard helmet size is around 62-63cm. To measure, from your left to right ear in circumference and across your nose. The helmet is designed for NORMAL PROPORTIONED ADULT head.
My order has some glue stains on it, although it is removable and can be cleaned, why is that?adminBecause these are HANDMADE items, there might be some imperfections, but it will not affect the look and quality of the Items you commisioned.
TURNAROUND TIMEadminAROUND 6 MONTHS in average, COULD BE MORE. BE PREPARE TO WAIT.
What can you make?adminWe accept commission to make Japanese Tokusatsu Cosplay Costume ONLY including but not limited to Power Rangers, Sentai,Kamen Rider,Metal Heroes and Ultraman. Meaning no Ironman,Naruto or any others. Don’t bother to ask, I won’t and never will make those.